Shipping & Returns

Stock permitting,all orders placed online are usually dispatched to arrive with customers within 3-5 working days.However,if you live in the more rural areas it may take one or two days longer.International orders can be held up by customs,unfortunately these delays are beyond our control and we can offer no assistance in these matters.As usual,All package delivery in One Week.
Shipping Company:EMS,FedEx,DHL etc.Depending on the countries.
Note:For those customers who do not receive your parcel within the above total delivery time,pls cotact us immediately!
Order Cancellation:
Should you wish to cancel your order,you must email us immediately.Majority of orders are dispatched within 1-2 days from the order date.Shipped orders cannot be cancelled.

RETURN POLICY:

Once you received wrong items or defective items,pls notify us within 1-2 day of receipt the products to qualify for a return or exchange.If you fail to provide us with a prompt notification,we will not authorize your return or exchange.All items sent back to us must be in their original condition i.e. not worn,altered or washed,with all tags attached.The returned shoes should be sent to the shipping address we email you.

Exchange Policy:

1.We will accept exchanges for a different size or color within 7 days when you receive the parcel.Please contact us with your order ID and order details which will help you.
2.You must contact us before sending the items back.All items sent back to us must be in their original condition i.e. not worn,altered or washed,with all tags attached.Worn or dirty items will be returned back to you.
3.We do not cover the shipping cost of exchanges,you will be responsible for the return postage and for the shipping postage of shipping the exchanged items back to you.We recommend that you add tracking and insurance when sending items to us for your own protection,as we cannot be responsible for lost shipments.Shipping and handling charges are non-refundable.
4. Please email us tracking number when you send the parcel back.
We are a professional online dealer,all the orders will be delivered rightly to your door.Please make sure you are at home when the packages are arriving at you.
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